Privacy Policy
Last updated: 13 February 2026
1. Introduction
Alps Dental Clinic is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you:
- Visit our website
- Submit an enquiry or consultation request
- Communicate with us by email, phone or WhatsApp
- Arrange treatment with Alps Dental Clinic
This policy has been prepared in accordance with:
- UK General Data Protection Regulation
- Data Protection Act 2018
- EU General Data Protection Regulation where applicable
2. Who We Are
Alps Dental Clinic provides dental treatments in Antalya, Turkey.
For UK based patients, this website acts as a patient information and coordination platform.
Clinic address:
Yeşilbahçe Mh. 1471 Sk.
Giritli Ali Bey Evleri Villa 3/C
Muratpaşa, Antalya, Turkey
Email: info@alpsdentalclinic.co.uk
Phone: +90 530 079 69 63
For data protection enquiries, please contact us using the email above.
3. What Personal Data We Collect
We may collect the following categories of personal data:
3.1 Contact Information
- Full name
- Email address
- Telephone number
- Country of residence
3.2 Medical Information
- Dental history
- X rays or photographs
- Relevant health information provided voluntarily
Medical data is classified as special category data under UK GDPR.
3.3 Technical Data
- IP address
- Browser type
- Device information
- Website usage data
4. How We Collect Your Data
We collect personal data when you:
- Complete a contact or consultation form
- Request a quote
- Send us images or medical information
- Communicate via email or messaging platforms
- Visit our website through cookies or analytics tools
5. Lawful Basis for Processing
Under UK GDPR, we process personal data based on:
- Consent
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
Medical information is processed only with your explicit consent for the purpose of assessing treatment suitability.
You may withdraw consent at any time by contacting us.
6. How We Use Your Data
We use personal data to:
- Respond to enquiries
- Assess treatment suitability
- Provide treatment plans and cost estimates
- Coordinate appointments
- Communicate before and after treatment
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell your personal data.
7. Data Sharing
Your data may be shared with:
- Licensed dental professionals within Alps Dental Clinic
- Administrative and coordination staff
- Secure IT and website service providers
- Legal or regulatory authorities where required
Where data is transferred internationally, appropriate safeguards are implemented.
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide requested services
- Fulfil legal or regulatory requirements
- Maintain medical records as required by healthcare regulations
Once data is no longer required, it is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Secure servers
- Restricted access controls
- Encrypted communications where appropriate
- Secure handling of medical files
However, no internet transmission can be guaranteed completely secure.
10. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion where legally applicable
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
To exercise your rights, please email:
You also have the right to lodge a complaint with the UK Information Commissioner’s Office if you believe your data has been mishandled.
11. Marketing Communications
We will only send marketing communications where:
- You have given consent
- It is permitted under applicable regulations
You may unsubscribe from marketing communications at any time.
12. Cookies
Our website uses cookies to:
- Improve functionality
- Analyse website performance
- Enhance user experience
You may manage cookie preferences through your browser settings.
For full details, please see our
Cookie Policy
.
13. Third Party Websites
This website may contain links to external websites.
We are not responsible for the privacy practices of third party websites and encourage you to review their policies separately.
14. Special Category Medical Data
Where you submit medical information, photographs or X rays, you explicitly consent to the processing of this information for:
- Clinical assessment
- Treatment planning
- Communication regarding your care
Such information is handled with heightened confidentiality.
15. Updates to This Policy
We may update this Privacy Policy periodically.
The latest version will always be published on this page.